Interim Managing Director

Chloe Avery

The Practice Manager is responsible for the efficient administration of the practice. All our Receptionists and Medical Secretarial Support staff are fully trained. Their job is to help you and to ensure that the Doctor can see you with as few interruptions as possible. Please be patient if you have to wait a few minutes at the reception desk or for the telephone to be answered.

Doctors
Dr Liz
Dr Kathryn
Dr Leyan Ham-Ying
Dr Carmel Beadle
Dr Andrew Cummings

Advanced Nurse Practitioners

Julia Bendall

All minor illnesses can be seen by our Advanced Nurse Practitioners. They are able to prescribe and can deal with a whole host of issues from pains to infections and everything in between. They are unable to deal with mental health issues.

We run a Minor Illness Clinic most days with our Advanced Nurse Practitioners. They are able to prescribe medicines and can be prebooked in advance. The following ailments can be dealt with and the appropriate medicines prescribed, where necessary. Please note this list is NOT exhaustive and you may wish to consider booking with an ANP in the first instance as you will be given a 50% longer appointment time.

Please be advised that Advanced Nurse Practitioners are listed on the online appointments system as Community Practitioners.

 

Acute Asthma/Asthma Attack
Eczema
Insect Bites and Stings
Back Pain
Emergency Contraceptive Pill
Mastitis
Boils/Warts/Verrucas
Exacerbation of COPD
Pill Checks (every 6 months)
Cellulitis

Fever
Rashes
Chest Infections
Flu
Sinusitis – Congestion in head and nose
Colds
Gout
Sore Eyes/Styes
Cold Sores
Hayfever
Sore Throat

Conjunctivitis
Headlice
Sunburn
Coughs
Impetigo
Threadworm
Cystitis
Infected Wounds
Thrush
Earache/Ear Infection
Ingrowing Toenail
Urinary Tract Infection (UTI)

Paramedics
Penny Lewis

Our paramedics are in charge of all our home visits and will triage any home visit requests.

Improved Access

We are working together with other local practices to offer patients access to more appointments in the early mornings, evenings and at weekends. To find out more about these services, please contact the practice.

Which GPs work on which days? 

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Nurses
Jane Brazier (Diabetes specialist)
Ros Badman (Respiratory Nurse)
Kerry Oldrey  (Practice Nurse)
Tricia la Motta (Practice Nurse)

All patients seen in the treatment room are treated in a holistic manner. The duties of the Practice Nurse are very varied and include:

To contact the Practice Nurse, please telephone the usual surgery number and the receptionist will be able to book an appointment for you.

In addition to providing general nursing, our Nurses also perform blood pressure checks and take samples for lab, perform smear tests, ear syringing and childhood immunisations, etc.

They run a variety of health promotion clinics including: chronic heart disease, weight reduction, diabetes, cardiovascular and respiratory. Please ask reception if you would like to attend one of these clinics. If the Nurse/HCA detects a problem at a clinic they will liaise with a Doctor.

The Practice Nurses are supported by Health Care Assistants (who takes certain clinics, changes dressings, blood pressure checks and blood tests) and a Phlebotomist (blood tests).

Community Nurses

A team of Community Nurses, (including Community Matrons, District Nurses all supported by HCA’s), provide general nursing care such as injections, dressings, and advice on all medical matters for those housebound patients unable to attend the surgery. They can be contacted through Sirona on 0300 125 6789 between 8.00am and 6.00pm.

Medical students and research studies

At times we have medical students aswell as paramedics and Nursing students. This means that some of our staff support, train and supervise students. We will advise you at the time of your appointment if this is the case and if you are uncomfortable with this for any reason please do not hesitate to advise our reception team. The practice also occasionally participates in research studies designed to improve future health care. All research studies are closely governed to ensure that patient confidentiality is protected and maintained and that the studies have passed the proper ethical requirements. If a study involves specific patients, those patients will be asked whether they would like to participate and given information. They have the right to decline involvement. It is entirely voluntary.

Health Care Assistants
Emily Waite, Alyson Feeney-Smith, HCA Tamara Moody and Trainee Nursing Associate Pip Hayston

Health Care Assistants support the Doctors and Practice Nurses. Two of our Health Care Assistants have completed NVQ level 2 and NVQ3. They carry out various duties including:

Health Visitors

A team of Health Visitors, deal with a variety of health problems with particular emphasis on health promotion and preventative medicine. They provide postnatal care and also give advice to the elderly and handicapped. Their telephone number is 01934 881066 between 9.00am and 5.00pm. There is sometimes an answerphone when they are busy.

Administration and Reception Team

We have a dedicated team that support the whole running of the surgery. From answering telephones, being on reception, secretarial work, rotas, training, all documentation and administration duties are all completed with care and dedication to benefit the welfare of our patients and surgery.