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We were inspected by the Care Quality Commission in February 2016 and the overall report rating was “GOOD“.
Care Quality Commission (CQC)
We are very pleased with this report and it especially details that the staff had the skills, knowledge and experience to deliver effective care and treatment. We always have our patients best interests at heart and it is lovely to receive a report proving that this is effective.
See pdf below – Graham Road Surgery CQC February 2016.
Back in 2013 we had our first CQC inspection visit. This was a very positive experience for the practice. The inspectors were very helpful and gave the practice some very good feedback on small changes that we could make to improve our services.
The CQC inspected the following standards as part of a routine inspection, all of these were met.
- Respecting and involving people who use services
- Care and welfare of people who use services
- Safeguarding people who use services from abuse
- Supporting workers
- Assessing and monitoring the quality of service provision
- To see the results of our recent CQC Inspection please click on the link below
Improved Access
We are working together with other local practices to offer patients access to more appointments in the early mornings, evenings and at weekends. To find out more about these services, please contact the practice.