Graham Road Surgery

22 Graham Road, Weston-super-Mare, BS23 1YA
Tel: 01934 628111 - Part of Pier Health Group Ltd

Acute Team - Appointments simplified

We are very aware of the frustrations felt by all trying to provide the most efficient appointment system possible and increase the continuity of care provided. Clinicians have developed a new system since March. Feedback has been positive and therefore we will continue with its implementation. The system is having an Acute Team each day, which is made up of 1 GP and 2 Advanced Nurse Practitioners (ANP) who will cover both sites and be based at Graham Road Surgery. Receptionists will ask patients for a brief outline of their request so they can best match the request to the options available. On the day/urgent requests to see a GP or ANP will be added to the Acute Team list. Home visit requests will also be added to the Acute Team list. The Acute Team will clinically triage each patient on the list across sites, and if an appointment/visit is needed, the Acute Team will arrange. Patients will also be given the opportunity to pre-book routine appointments with a GP or ANP. We aim to book follow up appointments with the same clinicians to provide more continuity of care. Practice Nurse and HCAs appointments will be booked as normal via Reception. We are currently reviewing how our patient online booking system will work best alongside the new appointment system.

Electronic Prescription Service

The NHS Electronic Prescription Service (EPS) has been live since June 2018. This has cut down on a lot of paper and reduced our carbon footprint. EPS allows your prescriptions to be sent electronically to the pharmacy or dispenser of your choice (known as a nomination). Please click the button for more information

Prescribing of over-the-counter medicines is changing

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns. Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. Please click the button for more details.

Services at Graham Road Surgery will be provided by Pier Health Group Limited from 17th June 2019.

For more details, please click the button below:

Have you had your Shingles Jab? Vaccines available now

Anyone aged 70-74 is eligible for the Shingles jab. You are also eligible if you are aged 78 or 79. You stop being eligible when you reach 80 years of age. Please call and book in for a quick 10 minute appointment for this vital vaccination. BOOK YOURS NOW!!!

Improved Access at Graham Road Surgery

Following feedback from our patients; we are working together with other local practices to offer more appointments in the early mornings, evenings or at weekends. Please ask a member of the practice team to find out more. We hope you will enjoy using our improved access service. These appointments are prebookable through reception and online. Currently if you wish to be seen at Graham Road Surgery our improved access hours are usually Friday evenings and Saturday mornings. Please note that the surgery is open for these prebooked appointments only, it does not replace the out-of-hours service. Out of Hours is accessed by calling 111 which is free of charge.

Practice Privacy Notice

The new General Data Protection Regulation (GDPR) comes into effect on the 25th May 2018. Please click on the button below to read our Practice Privacy Notice and for more information

Healthy Weston - Have your say on services at Weston Hospital

Please click on the button below for information regarding the services at Weston Hospital.

Patient Access is available as an App for Android and Apple

You are now able to download Patient Access as an App for Android and Apple. All the services that you can see on Patient Access such as ordering repeat prescriptions; booking appointments; viewing your immunisation history or medical summary can now be accessed through Android and Apple devices. Please click on the button below to be taken to the links where you can download these apps.

Graham Road Surgery News

  • Graham Road CQC report – rated Requires Improvement

    We are of course disappointed with the overall rating of Requires Improvement as we know staff are working extremely hard to provide a high quality service with high levels of demand. The inspection came on top of a recent inspection at Clarence Park Surgery (which was rated as Good) and during the major changes which […]

  • Graham Road and Clarence Park Surgeries – Going Forward Together

    Have your say about our future Health planners and local doctors who provide services from Clarence Park and Graham Road GP surgeries have been talking about how to improve service provision for patients and their families, service users and carers into the future. Initially, the company that manages the two surgeries, wasn’t clear about how […]

Education and Training

Please note that Graham Road Surgery will run on minimal staff from 1:00pm on the THIRD THURSDAY of every month for GP Training. If you have a need for an urgent appointment on those afternoons you may be passed to a surgery in Weston-super-Mare who will be covering at that time as surgeries take it in turns to support each other, but this is only for URGENT APPOINTMENTS.

Opening Hours

Monday 8:00 - 18:30
Tuesday 8:00 - 18:30
Wednesday 8:00 - 18:30
Thursday 8:00 - 18:30
Friday 8:00 - 18:30
Saturday Closed
Sunday Closed
Graham Road Surgery will be closed on Bank Holidays. GP appointments are now available in your area during the evening and at the weekend. To book an appointment, contact your practice. For help outside of these hours, please telephone 111. This call is free of charge.

Mission Statement

The team here at Graham Road Surgery are dedicated to providing our patients with the best possible healthcare. As a team we aim to work in a way that is compassionate, courteous and respectful at all times. We continuously review our standards and, where possible, improve them.

Contact Details

Telephone:
Tel: 01934 628111
Fax: 01934 645842


Address:
Graham Road Surgery
22 Graham Road
Weston-Super-Mare
Avon
BS23 1YA

Friends and Family Test

We would love for you to rate our surgery and we have teamed up with an independent company who will collate all the results. To get involved and rate our surgery, please click the button below, which will take you to the survey.

Patient Access

Access your local GP services online

Register Now!

Book new appointments without having to phone. Order repeat prescriptions so they are ready to pick up. View your medical record securely online.

CQC